Privacy Policy

Privacy Policy of "PS Electric" Ltd. “PS Electric" Ltd.

I. SUBJECT

This Privacy Policy, hereinafter referred to as the "Privacy Policy", provides information on how “PS Electric" Ltd., hereinafter referred to as the "Provider", "Controller", "we" and/or "us", the owner/operator of the website: http://www.pselectric.bg/, hereinafter referred to as the "Website", processes (including, but not limited to, collecting and storing) personal data of data subjects, such as users of the Website and the Provider's services, hereinafter referred to as "User/s", "You" and/or "Your", както и относно правата на последните в тази връзка.

The term "personal data"used in the Privacy Policy has the meaning given to it in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, hereinafter referred to as the "General Data Protection Regulation" and/or "GDPR", namely: "any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person." Below, you can find brief information about:

Below, you can find brief information about:

The Provider
The competent supervisory authority
The legal basis on which we process personal data
The purposes for which we use personal data
Principles of personal data processing
What personal data we collect
Retention period of personal data
Access to and transfer of personal data, and
The rights and guarantees provided by the GDPR to data subjects

II. INFORMATION REGARDING THE PROVIDER

Name: "PS Electric" Ltd., UIC 020918914
Registered office and management address: Shumen, bul. Madara №12
Phone: +35954874499 , email: office@pselectric.bg. Registration in public registers: Commercial Register at the Registry Agency of the Ministry of Justice of the Republic of Bulgaria.

III. INFORMATION REGARDING THE COMPETENT SUPERVISORY AUTHORITY

Name: Commission for Personal Data Protection of the Republic of Bulgaria
Address: Sofia 1592, bul. "Prof. Tsvetan Lazarov" № 2
Phone: +359 2 915 3 518
Email: kzld@cpdp.bg
Website: https://www.cpdp.bg/

IV. BASIS FOR COLLECTION, PROCESSING, AND STORAGE OF PERSONAL DATA

We process (including, but not limited to: collect and store) your personal data solely in connection with our activities and in accordance with the requirements of applicable legislation, including the Personal Data Protection Act of the Republic of Bulgaria and the General Data Protection Regulation.
We process your personal data based on at least one of the following grounds:

User's consent for the processing of personal data;
Processing of personal data is necessary for the performance of contractual obligations of the Provider to the User;
Processing of personal data is necessary for taking steps at the request of the User prior to entering into a contract;
Processing of personal data is necessary for compliance with legal obligations of the Provider;
Processing of personal data is necessary for the legitimate interests pursued by the Provider for the performance of its activities.

V. PURPOSES OF COLLECTING, PROCESSING, AND STORING PERSONAL DATA

We collect, process, and store personal data of Users in connection with the provision of our services and communication regarding the use of the Website, as well as for the following purposes:

Communication and identification in the performance of a service agreement and a purchase-sale agreement (including in the execution of the respective agreement);
Communication, identification, processing, and execution of inquiries, orders, requests, reservations, purchases of goods or services (including preparation for entering into an agreement, order acceptance, goods dispatch, resolution of issues related to order cancellation, reservations, return of purchased goods, refund of paid amounts, and others);
Performance of tax and other legal obligations;
Accounting purposes related to the use of our services;
Protection of our legitimate interests in connection with the performance of our obligations to state and municipal authorities (e.g., National Revenue Agency, Ministry of Interior);
Protection of our legitimate interests in connection with the storage of information for protection against judicial or tax claims and for the improvement of the Website's performance;
Protection of the information security of the Website;
Statistical information about the use of the Website;
Provision of advertising content based on the User's interests;
Communication and identification in the processing of participants in recruitment and selection procedures;

If a data subject refuses to provide us with some or all of the personal data necessary for the respective purpose stated above, we may not be able to provide the respective service (e.g., fulfill a contract entered into with the respective User) or comply with the relevant legal requirements (e.g., allow the data subject to exercise their rights under the GDPR).

VI. PRINCIPLES OF COLLECTING, PROCESSING, AND STORING PERSONAL DATA

We adhere to the following principles when collecting, processing, and storing your personal data:

lawfulness, fairness, and transparency;
limitation of the processing purposes;
limitation of the storage period to achieve the purposes for which the data are processed;
minimization of the processed data;
accuracy and timeliness of the data;
integrity and confidentiality in the processing of data and ensuring an appropriate level of security of personal data.

VII. PERSONAL DATA

We collect the following categories of personal data of Users for the following purposes and on the following grounds:

Your identifying data (name, telephone number, and email address), as well as other data voluntarily provided by you, for the purpose of processing your inquiries, providing service proposals, and providing services by us, upon your expressed wish, including communication with you in this regard, and based on taking steps at your request for possible conclusion of a contract, contract performance, in which you are a party, or consent to processing provided by you;
Your identifying data (name, telephone number, and email address) and information related to payment and chosen payment methods for the purpose of issuing and sending accounting/tax documents (invoices) in connection with the services used by you, including communication with you in this regard, and based on taking steps at your request for possible conclusion of a contract, contract performance, in which you are a party, or performance of our legal obligation;
Your identifying data (name, telephone number, email address, education, postal address), as well as other data voluntarily provided by you, for the purposes of recruitment and selection procedures, including communication with you in this regard, and based on taking actions at your request for possible conclusion of a contract;
Your IP address, browser settings and preferred language, visited pages, as well as actions taken for the purpose of sending Push notifications, upon your expressed wish to receive such;
Your IP address, visited pages, for the purpose of protecting information security;
Other data that may be necessary in certain cases or related to the provision of services to Users by us, including necessary for the performance of contract obligations (e.g., date of birth, signature, personal identification number) or other data that Users decide voluntarily to share with us, and based on contract performance, in which you are a party, consent to processing provided by you, or compliance with our legal obligation.

We use "cookies" on the Website, which are small files downloaded to your computer to improve your experience as users of the site. You can find more information on this on our special cookie policy page here.

We do not process, therefore collect from Users, special categories of personal data (for example: data revealing racial or ethnic origin, political opinions, genetic or biometric data, as well as data concerning the sex life and sexual orientation of the data subject).

We do not make decisions based solely on automated processing of data, including profiling.
We usually obtain personal data directly from the data subject. However, it is not excluded that we may receive personal data from other persons such as: other employees in the company where the respective data subject works, as well as from publicly available sources such as the Commercial Register and the register of legal entities with non-profit purposes at the Registry Agency of the Ministry of Justice of the Republic of Bulgaria.

VIII. STORAGE PERIOD OF PERSONAL DATA

We store the personal data of Users for a period not longer than necessary for the performance of the respective processing purpose or the legally established period, where applicable. For example:

personal data provided by you when filling out the contact form will be stored until the request is fulfilled or the query is satisfied, in connection with which you contacted us, as well as for a maximum of one year thereafter for statistics and marketing analyses;
personal data of our clients, processed in connection with contracts concluded between us and the respective User, will be stored for a period not longer than ten years, from January 1st of the year following the one in which the contract is accounted for tax purposes;
personal data of our clients, processed in connection with the issuance of tax documents (invoices), will be stored for a period not longer than ten years, from January 1st of the year following the one in which the document is accounted for tax purposes;
personal data of our partners/suppliers, processed in connection with contracts concluded between us and the respective partner/supplier, will be stored for a period not longer than ten years, from January 1st of the year following the one in which the contract is accounted for tax purposes;
personal data of participants in recruitment and selection procedures will be stored for a period not longer than six months, from the moment of the final completion of the recruitment/selection procedure in which the respective data subject participates, respectively after the expiration of the appeal period for the procedure, unless the data subject has given consent for the storage of his/her personal data for a longer period, in which case the data subject has the right at any time and without giving reasons to withdraw his/her consent.

The storage period depends, among other things, on the duration of the legal relationships arising between us and the respective User, as well as the purposes for which the personal data are processed. When there are indications of potential legal claims or liability, these periods will be extended accordingly. When processing is based on the User's consent (for example: in cases of personal data provided by third parties for direct marketing), we store this personal data as long as we have valid consent for its processing.
After the expiration of the above periods, we take necessary measures to erase and/or destroy the relevant personal data without undue delay.

IX. ACCESS TO PERSONAL DATA AND TRANSFER OF PERSONAL DATA TO THIRD PARTIES

In principle, the personal data of Users that we process are accessible to our employees, representatives, and partners who need them to fulfill legal obligations and/or contractual obligations (for example: providing a service under a contract with the User). In this regard, it is possible, at our discretion and in compliance with the requirements of GDPR, to transfer all or part of your personal data to third parties such as accountants, professional consultants, including lawyers (for financial-accounting and administrative servicing of our activities), cloud platforms for data processing/storage (for organizational servicing of our activities, for example: storing and processing contracts with Users on cloud platforms for greater security), companies providing postal services (for organizational servicing of our activities, for example: sending contracts on paper to Users), IT service providers, system administration, marketing services (for the purpose of providing a more reliable and quality operation of the Website and more secure data processing), providers of foreign information storage services (i.e., hosting companies) (for the purpose of executing contracts with Users).

Based on applicable legislation or at the request of public authorities, all or part of your personal data may be accessible to public authorities.

We do not intend to transfer your personal data to countries outside the European Economic Area or to international organizations.

X. DATA SUBJECT RIGHTS

At any time while we are processing your personal data, and in compliance with the restrictions imposed by applicable legislation, you, as the data subject, have the following rights:

Right of access– you have the right to request information on whether we process your personal data, as well as to obtain access to and a copy of such personal data; in case you request more than one copy of such personal data, you may be required to pay a corresponding fee for each additional copy;
Right to rectification/correction– you have the right to request your personal data to be corrected if you believe they are inaccurate or incomplete. We will make such corrections without undue delay;
Right to erasure/right to be forgotten– under certain circumstances (e.g., the relevant personal data are no longer necessary for the purposes for which they were collected; you have withdrawn your consent for processing certain personal data for which there is no other legal basis for processing), you may request your personal data processed by us to be erased from our records/our database without undue delay. In certain cases, we may refuse to erase such personal data (e.g., processing of personal data is necessary to comply with a specific legal obligation or to establish, exercise, or defend legal claims);
Right to restriction of processing– where certain conditions are met (e.g., processing of certain personal data is unlawful, but you do not want these data to be erased), you have the right to request restriction of the way your personal data are processed;
Right to data portability– when your personal data have been provided by you to us and are processed by automated means, you have the right to request that these personal data be provided to you in a structured, commonly used, and machine-readable format, as well as to have them transferred to another data controller, if technically feasible;
Right to objectyou have the right at any time to object to the processing of your personal data for specific purposes, in which case we will cease processing your personal data for that specific purpose, unless we have compelling legitimate grounds for such processing (e.g., you have the right at any time to object to the processing of your personal data for direct marketing purposes, in which case we will cease processing your personal data for those purposes without undue delay);
Right to object to automated decision-making, including profiling– you have the right not to be subject to a decision based solely on automated processing of your personal data, including profiling, and you also have all the rights that accrue to you if you are subject to the legal effects of such processing;
Right to withdraw your consent for processing– if we process your personal data based on consent provided, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

If, at the User's request, we delete the User's personal data from our database, we will retain only the information that may be necessary to protect our legitimate interests or for public authorities.

You have the right to request information about all recipients to whom the personal data for which correction, erasure, or restriction of processing has been requested have been disclosed. We may refuse to provide this information if it is impossible or requires disproportionate effort.

We may refuse to provide this information if it is impossible or requires disproportionate effort. If we are required to transfer personal data to another data controller, to correct or erase personal data, to restrict processing of personal data, or to terminate such processing, to provide information about recipients to whom the personal data for which correction, erasure, or restriction of processing has been requested has been disclosed, or to provide access to personal data, and if there are concerns about the identity of the User who has made the relevant request, we may first request additional information to confirm the identity of the data subject concerned.

If, in the processing of your personal data, there is a third party to whom all or part of your personal data have been transferred, all the above-mentioned requests will be referred to that third party.

The exercise of the rights specified above is free of charge for Users, except when the requests made are clearly unfounded or excessive. In such cases, we may either impose a reasonable fee for executing the request or refuse to take action on the request.

Users can exercise the above-mentioned rights by contacting us by email at: office@pselectric.bg

XI. COMPLAINT TO A SUPERVISORY AUTHORITY

If you believe that your personal data are not being processed lawfully or that any of your rights related to the protection of personal data have been violated, you have the right to lodge a complaint with the competent supervisory authority for the protection of personal data, as indicated in Part III above of the Privacy Policy. You also have the right to seek judicial remedy for the protection of your rights.

In the event of links on the website to other internet pages, we recommend that you carefully review the privacy policies of these other internet pages, as when you visit these pages, your personal data may be processed by these pages, and such processing is not covered by the Privacy Policy.

We reserve the right to change the Privacy Policy at our discretion and as we see fit.

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